While interviewing various Realtors for a purchase in Dade County, there were qualities that Rick and Ines seemed to have that made them stand out from their competitors. Like some others, they were professional and knowledgeable in the local market. Their attitude and helpfulness were first class. But throughout my buying experience with them, I found in them one of the most important, intrinsic qualities that is most difficult to find today – they are truly good people. This is what sets them apart from their competition. From step one, to the final sale, you can count on them to provide honest counsel in all matters. Look no further, you have found your Realtors in Rick and Ines.

These guys fricken rock!

William E. Landess, CEO – The Carriage Group

Maria and I wanted to thank you both so much for your amazing work, generosity, and our fabulous closing gift!  We LOVE our new home and the pen and ink rendering is absolutely beautiful and makes us so happy and proud … to be featured in a manner suited for the class of homes shown on the Miami Shores Home for the Holidays Walk!!

From the beginning—even as first-time buyers with a limited budget—Rick you made us feel supported and incredibly well taken care of… as if we were your only clients.  Working with you has been a truly rewarding, fun, great, and absolutely vital experience.

We truly cannot thank you both enough for your professionalism, friendship, and personal care… everything from really listening and understanding what we wanted in a home, to negotiating and getting us a done deal where everybody wins, meeting up at any hour to pick-up or deliver documents, providing guidance and advice on laying-out and continuing to honor and restore our home over time, showing the house again on a Saturday evening, referring us to other solid professionals, being flexible with various hiccups along the way, putting up w/ my freak-out on our closing-day false-start, to sharing opinions and recommendations on neighborhoods/architecture/restaurants, and even standing up to the City of Miami at the drop of a hat!

It’s more than anyone could ask for, and I would go all-in to bet that anyone else would struggle to find anyone better anywhere else.

Maria and I are happy beyond belief that we’ve found such a great home for us and have met such great people in you two along the way.  In the last year we’ve been here in Miami, it took us a while to find the right home, at the right time, with the right combination of people… we feel like it was all worth it and are finally home.

Thank you again for everything along the way.

Kellen and Maria

I wanted to take a few minutes to express to you how very grateful I am to you for all you did to sell my Mother’s home in Miami Shores.

Your dedication, professionalism and diligence went way beyond the call of duty.   You did everything possible, in a very distressed real estate environment, to market our property and make sure it had a tremendous amount of exposure.

You spent endless hours reviewing and discussing contracts with me.   No question or concern was too small for you to go over with me.   You were both very available 24/7!!

Besides your real estate expertise and credentials you bring a wealth of knowledge in architecture, building, zoning etc., which was extremely valuable.

Please know how very grateful I am to both of you for selling my Mom’s home and making the experience such a positive one.   You are to be highly commended.

I would most highly recommend you both to anyone needing a Realtor.

Pete Ryan

It is truly difficult to write a glowing testimonial for Ines and Rick. Why? Well, finding words that are strong enough without sounding clichéd, overused, or trite necessitates an unabridged dictionary. So, we’ll err on the side of simplicity. They rock!

From the first contact with Ines we were guided with care and compassion. The full story of our recent, successful purchase of a short sale condo in midtown Miami, while appropriate for the Halloween season upon us, is too long and harrowing to recount. However, throughout it all, Ines and Rick were there to keep us calm, encourage our patience, and close the gaps in our knowledge. For example, Ines’s clearly stating right up front that ‘short sales are long and tough, but if you’re patient…’ kept us focused and realistic. She never ‘sold’ anything to us, but rather let us buy. She never forced her perspective on us, but rather shared honest assessment and data for our consideration. She was professional, tireless, and real with us both face-to-face and long-distance. When tough economic reports in the news made us anxious, her insight and intelligence kept us balanced. The process took over five months…five months of little to no movement on the part of the seller’s bank, but not Ines. She moved! She was our advocate and communication link while the bank thought about the short sale, misplaced paperwork, thought some more, and passed our offer from level to level, operating as if heavily sedated. The only thing that made us stay with the short sale process, other than perhaps naivete, was the realistic hope that she continued to instill in us (and the desire for warm weather in the Winter, of course.) Completing the picture, Rick offered the detail, humor, and smarts that were needed to help us get the right mechanics moving. If the bank was going to slow this down, Rick and Ines ensured that we wouldn’t.

So, while we’re not ones to gush, in rereading what we’ve written above about Ines and Rick, we realize it’s nearly a love letter. So be it. It’s deserved. If you have any choice in the team with whom you work on your real estate search or transaction, the choice is clear and absolute: Rick and Ines. Period.

Ken De Loreto and Ritch Holben

Our firm is out of Chicago. We have clients from all over the world come to us for help looking for the ideal property in the southeast US. We are very knowledgeable about almost all of the southeast but decided a long time ago not to try and become the micro-level expert on every area. We spent a long time sifting through realtors in key markets like Miami and we have decided to refer all of our Miami business to Rick and Ines.

Rick and Ines are truly fine people with strong convictions about their market and I believe having worked with hundreds of realtors across the country – Rick and Ines should be high on your list of considerations for a broker. By the way, there is nothing in it for us (yes we do get a referral fee when we fee them a client), this is straight from the heart.

Marian Schaffer/Terry Molnar
The Schaffer Realty Group

Rick and Ines,

After frustratingly plodding through at least 15 listings searching for a decent rental, I was directed to go through a broker by a co-worker. Being a transplanted New Yorker, I had never worked with a broker so I asked around as to what to expect. I never imagined I would find someone who could deliver on my very meticulous demands, then I came across the two rental listings posted by your company. Even prior to meeting with Rick, I was impressed with the presentation of the ads (you wouldn’t believe how many ads with typos and wrong information are out there). Even thought I thought “these listings are too good to be true, there has to be a catch” I called. It turned out to be the best decision I could have possibly made.

From our initial meeting to the present; Rick has gone above and beyond professional courtesy to ensure my experience was a positive one. The two listings were superlative; well priced, in a decent neighborhood and with amenities some would consider a luxury. He tirelessly worked to ensure all my paperwork was correct and submitted on time, and even came over to check up on me after I had moved in. I couldn’t be happier with my new residence; it has met and risen above my expectations. Now, as Rick knows, whenever I hear of someone with real estate needs I immediately recommend Rick and Ines and will continue to do so. Thanks again, the place is wonderful!

Yahaira Cespedes

Rick and Ines were outstanding in the continuous help with selling and/or renting my house. In a very difficult market, they managed to provide the best service I have experienced. Continue your excellent work,

F. Moussallam

Dear Ines and Rick

I just wanted to extend to you both how fortunate Gord and I feel to have found you. I thought it would be difficult to buy Real Estate from another country. I started out thinking I would rent, you gave me the same time and attention as a million dollar client. After just a couple of outings, I knew you would make a purchase painless. Even an outside agent expressed how impressive a team you are. You took care of every detail and then some! I also thank you for continuing to hold my hand, giving names and numbers of contacts and places…Oh and don’t even get me started on your kickin website! I’ve been telling all my Canadian friends about you! Sincerely,

C. and G. Currie

Rick and Ines, you were simply great! You worked as hard as anyone I have ever dealt with. Every lead was pursued. You had my best interest in mind every step of the way. You guided me, counseled me and calmed me! You returned every call and called or emailed on your own to give me news and updates. Every showing of my property was given your personal attention and highest priority. Conducting business from out of state you showed me many courtesies and often took care of details I could not address from afar. I am so glad I was referred to you. Even in the midst of a very difficult real estate market you performed admirable. Thank you,

M. Davis

Rick and Ines – We congratulate you on your strong performance in 2007 and are pleased to honor you as a member of the Coldwell Banker International Sterling Society.

Your dedication to customer satisfaction and truly remarkable service empower you to achieve success in todays market, and your accomplishments rank you among the top 5.7% of all Coldwell Banker NRT Sales Associates nationwhide. Your achievements are a direct result of your commitment to excellence and effective marketing skills, and we appretiate your contributions.

Clark W. Toole III – Coldwell Banker President and CFO
Gus Rubio – Coldwell Banker Regional Senior Vice-President of Southeast Florida

With Rick and Ines you get two great Realtors with different perspectives and expertise for the price of one. It is good to know that you are working with true professionals, who are honest and have your best in mind, ALWAYS! Rick and Ines have been wonderful, they are patient, understanding, never wavering and questions are always answered with details and expedience. Their service is always above and beyond what one can and should expect. Selling and buying was truly a safe and comfortable experience with their guiding hand.

S. Rytteke

Working with you is a pleasure. Your never ending patience and eye for detail set you apart from experiences I have had with other agents with other companies. I feel safe in saying that if any of my friends need real estate related services, you will be highly recommended by me. Miami can be a difficult city to navigate and you make it seen effortless, this counts for a lot in my final opinion of a person. Each city has it – s own little set of rules and you always seem to be current with each and every one of them. That to me is a very strong indicator of a true professional.
It has been wonderful working with you and even more rewarding making a new friend.

T. Rockwell

I couldn – t be more pleased with the professional and courteous service that you provided to us. Communication was excellent! We felt confident that you were looking after our interests in the sale of our property. Many Thanks!

L. Sanders

I wanted to personally thank you for everything you did to make the sale of our property go smoothly. You did a great job. It was a pleasure meeting you and we really appreciated all you did. If you are ever in the Atlanta area, please feel free to look us up, I will be ready to make you some Jamaican food.

B. Brown

I have been involved in several real estate deals over the past few years and therein have dealt with many real estate agents. Without question my best experience was with Rick & Ines Garcia. They standout from your typical real estate agent(s). Rick is a mortgage broker and accountant so he understood and explained the financial aspect of our deal. Ines is an architect and she helped visualize possible changes that matched our design taste. Furthermore, they did not view us (my wife and I) as clients – they thought of us as their friends. Rick & Ines went out of their way to get to know us better so they could truly understand what we were looking for within our budgetary constraints.

D. Block

Thank you for everything, and honestly in the entire transaction you were the only professional person. Please accept our deepest thanks for your help and for the basket as well.

L. Levi

We Need To Find More Customers Like Ines Hegedus-Garcia To Listen To In 2008: Ines is a wildly successful REALTOR and blogger in the Miami area. We did some property videos for her around mid-year. Little did I realize how she would get us to think completely differently about the real estate business. Her standards for a successful video were incredibly high and often laid out in excrutiating detail. My notes from our conversations are still a veritable treasure trove of REALTOR expectations for property video production.

It would have been oh so easy to just nod and agree, and then go off and continue doing what we were doing. But we didnt. We listened (even to the hard messages) and our business is so much better for it. I still find myself occasionally thinking about what Ines might have to say while reviewing an edited real estate video.

From use of widgets to why she loves/hates certain online products to what details should and should not be highlighted in a property video, Ines made a world of difference for us. We incorporated a bunch of technical and business process items as a result of our time spent with Ines. About half of our work items for 2008 are derived from things that Ines said that we need to make easier in order to expand our business.

Tony Grey – VidListing.com

Rick and Ines,

On behalf of the Miami Shores Recreation Department, I would like to thank you for your support. Your sponsorship allows our youth an opportunity to play sports and be rewarded for their participation at the end of the season.

It is because of the additional financial support from you that we are able to promote each sport throughout the community.

You are making a difference in the lives of our youth and are considered our WINNER!

Miami Shores Athletic Supervisor

Rick & Ines have successfully managed Moremart, Inc., a professional building with seventeen commercial tenants, for the last 4 years. Rick and Ines have proven to be an excellent professional team offering a variety of services. They have completely automated the company resulting in a more effective and efficient system to conduct business, benefiting not only the owners of the building, but the tenants as well.Moremart, Inc. is successful today due to the efficient managing team of Rick & Ines. Moremart – s turn over rate has dramatically decreased and the quality of tenants has increased. We would certainly recommend them for any future contract involving property management.

M. Almazan / Vice-President of Moremart, Inc.