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Testimonials

  • November 19, 2008
Ines Hegedus-Garcia
ines@miamism.com

We had a contract in only 5 Days!!! We have bought and sold several homes in the Miami Shores area and Ines Hegedus- Garcia was the best realtor we have ever had. If you want results, Ines is your gal. During every step of the process, Ines addressed questions and details in a professional and knowledgable manner. She was available 24/7 if we had concerns or issues. Ines made the home buying process less stressful and actually enjoyable. If you are looking to buy or sell a home in the Miami area, I recommend Ines and Rick. They are a great team.

Nancy and Dave Smith, Miami Shores

Ines Hegedus-Garcia es, primero que nada, una persona muy seria, se nota que conoce perfectamente el mercado de Miami y en particular el de Miami Shores. Fué muy comprensiva con todas nuestras necesidades y logro satisfacer no solo nuestra demanda en precio sino también aquellos pedidos especiales que hacen la diferencia. No fué para nada invasiva a la hora de mostrar nuestra casa, siempre se manejo con mucho respeto y profesionalismo, y nos acompaño en todo el proceso, y aun mas alla de lo que incluso le correspondia. Estuvimos tan contentos con su servicio que decidimos que fuese ella quien nos buscara la propiedad a la que nos mudaremos. Y sera ella sin duda quien se ocupe de nuestros futuros deals en real estate. Gracias, Inés !!!

translation:

Ines Hegedus-Garcia is, first of all, a very serious person, who without a doubt, knows Miami's real estate market and The Miami Shores real estate market in particular. She was very understanding of our needs and succeeded in satisfying not only our demand on price, but also our special requests that really made a difference. She was not at all invasive to show our house, always being respectful and professional, and accompanied us throughout the process, going beyond the call of duty. We were so happy with her service that we decided for her to also look for the next property where we will move to. And it will be her, without a doubt, who will handle our future real estate deals. Thank you, Ines !!!

Marcelo Kohen, Miami Shores

Ines is superb. She had a marketing plan that she shared with us and kept us informed throughout the time when the condo was on the market. She has excellent communication skills and easy to relate to. She is very professional,my wife and I highly recommend her.

Dr. Srini, Pittsburgh, PA

Ines Hegedus-Garcia is one of the most professional individuals I have encountered in any walk of life. She is knowledgeable, prompt, dependable, accessible, and equipped to take on all of your real estate sales needs. Ines will travel the extra mile to assure your transaction successfully closes and that your business and personal concerns are adequately addressed. She is always ahead of the curve, positive, realistic, and proactive. I have bought and sold a number of homes. Ines is the best agent I have encountered. She will handle all of my future deals.

Wendell Graham - Miami, FL

Ours was a difficult sale; we're located on the west coast and we had overseas buyers, and Ines worked very hard to make sure it all worked out. She was very patient with my frustration with the buyers and other aspects of the process. I felt like she was always really there for me, and I really appreciated that. Before we found Ines, we had tried a different agent which didn't work out at all. The condo was just sitting, even though the price was low. Then another realtor I know recommended Ines. Ines came to our rescue and got it sold. And she made the whole process as easy as possible for us. Ines was the one I could always count on. She was excellent through the whole thing. I'm very grateful, thank you Ines!

Kristina - Livermore, CA

The selling of a private home is fraught with potential problems.  The first challenge is setting the price.  The process of showing a house can be disorganized.  Engagement with potential buyers can engender mistrust.  In fielding offers and structuring negotiations, the real estate agent must listen carefully to understand the motives and insecurities of both seller and buyer.  The goals of buyer and seller are often misaligned, leaving the real estate agent to define and hold the common ground that leads to a sale.  The deal must be brought into a written document that finalizes terms.  In the selling of my house, Ines Hegedus was skillful, efficient, thoughtful, and resourceful throughout the transaction.  She was one step ahead of all the problems mentioned above.  She proved to be a true professional in all the categories.  I recommend her, without hesitation, to anyone who is seeking to sell or purchase a property.

Howard Herring President and Chief Executive Officer New World Symphony, America's Orchestral Academy

The first week Ines Hegedus-Garcia put my house on the market I had 3 or 4 showings. Followed by many more on the weeks to come. In no time we had an offer and a back up offer. She's extremely fast, knowledgeable and straight to the point. My house sale was not an easy one. There were some issues on my property that needed to be fixed before the sale could go through. She dealt with the buyers and their agent in such a professional way that they agreed to wait until these issues were solved. She walked me through the whole process until the closing day and beyond. It was great experience overall. I will definitely recommend her to my friends and family, and will call her again for any other real estate needs. Carolina Kattoura

Ines is the best! I learned about her a few years ago though her helpful and informative blog (Miamism.com), when I was researching about the architecture of my 1938-era Miami Shores home. With her architecture background and local-area knowledge, I felt Ines might have some good insight into my home. So, when I was first considering whether to sell, I took Ines up on the offer for a no-pressure assessment of value based on the current market. Ines gave me valuable information about pricing, timing of sales, and staging and presenting the house to show off its best features. This was the first house I ever sold, so I needed some extra hand-holding, and I got that from Ines. During the process, we had a huge issue crop up with our first buyers, through NO fault of Ines, and she made magic happen and found another buyer so that I could meet my goal of timely closing on the house. I don't think many other realtors could have made that happen as seamlessly as she did. Throughout the process, she was professional, direct, helpful, kind, hard-working, and made me feel like I was in good hands.

K. Cawn

Once again, the team of Ines and Rick Garcia have proved why I continue to use their services. They handled our most recent listing with candor and professionalism. Their attention to detail and understanding of the local market was instrumental in guiding us through the closing. Although there are many capable Realtors in southeast Florida, I would not consider using anyone else.

Bill Landess

Ines did an amazing job handling the purchase of our home.  She was responsive and efficient and her communication was excellent.  She was an immense help for us as we navigated through this transaction.  She was quick to respond to any and all of our questions, which was greatly appreciated.  Ines has a thorough knowledge of the area, both as a Realtor and a resident, which was great; when we hit a bump or two she knew exactly who to call.  She even went the extra mile and suggested a great decorator and pool builder for our new home.  I wouldn't hesitate to recommend her to anyone looking for a knowledgeable and attentive Realtor. Thanks again Ines!

Evie and Diego Fernandez

Dear Ines: My compliments to you on the terrific job you did selling my house. From our first meeting, you set out a strategy and followed it with almost military precision. When I initially discussed listing my house with you, you indicted that you would take the path of using social media, internet advertising and other less conventional ideas in order to market the house to an international audience. Your plan worked perfectly! Within about a month, my house caught the eye of a potential French buyer who was in the process of searching for a second home in Miami. He was selling his business and needed time to conclude his home search. Because of your sustained efforts to remain in close contact with his realtor, a deal was finally reached. Thanks to your use of truly creative marketing and persistent communication with the potential buyer, all of his questions were answered in real time, and all of the materials and content about the home, location and area were provided instantaneously. The video that you not only conceived but also produced and directed was nothing short of brilliant. Using a drone to take aerial views of a boat docking at the house was a unique way to illustrate the lifestyle the house offered. What a great marketing tool! It was clear to both parties in this transaction that you were thoroughly familiar with the area. You had done an extraordinary amount of work and research in order to bring this house to market for the right price and ultimately you delivered the sale at a number incredibly close to the listing price. In addition to correctly and accurately describing, marketing and pricing the house, you remained involved with all of the details necessary to see the matter through conclusion. Your efforts clearly paid off: this sale set a Miami Shores record both in price and in price per square foot. I would recommend your services to anyone considering the sale of their property. I was truly amazed at the work product you delivered and cannot thank you enough for doing your job so well. Very truly yours,

Jeffrey R. Davis

Ines has earned our thanks and gratitude for her support with the sale of our home and our relocation abroad. We were impressed from the first contact. Her immediate follow-up helped us set a price for our house to set on the market. She gave freely of her highly valuable and extensive knowledge of the Real Estate market in S. Florida, and especially in Miami Shores, but left the final decision to us and supported us fully. From what we have heard from others, some Agents do not get active until the "For Sale" sign in the lot. Through her huge contact lists, she had the first people lined up even before the sign was prepared! Her marketing mix of Newsletter, print brochure, and even word of mouth was over the top and HIGHLY effective. The sale was done in a week, throughout many pushes of the buyer to lower the price, she successfully kept it at asking level. She is an exceptional negotiator, very professional, but with the ability to capture people with her charm. All of the advice, contacts, and post sale support as our international move got closer, was invaluable. We would have been lost quite a few times without having Ines as an ally. We will both wholeheartedly recommend Ines to anyone looking to buy or sell a home in S. Florida. She is a treasure, a great team player, and a wonderful and caring person who has made her calling in life to their job.

W and V Tubbs

We want to thank you so much for your hard work and guidance in the sale of our Miami Condo. We appreciate all your marketing efforts.  You did a great job marketing to your sphere via social media marketing.  We really appreciated the marketing you do on your website, which is clearly a real estate hub in Miami.  We liked that our listing got exposure on many portals through your syndication efforts.  We loved the professional photographs you had done and how you took the extra effort to move our furniture around and our baby crib out of the way since we were out of town.  The postcards you made were beautiful and so were the email campaigns.  We still keep the postcard as a souvenir. We can never thank you enough for going to our apartment in the middle of the night when we had a leak with our water tank while we were away, which we later replaced before the sale to have good karma.  We felt bad calling you but you made us feel like it wasn't a bother and you had the situation under control. But what impressed us the most was your ability to act and respond quickly and efficiently on any issue and every question.  You were great on the phone- always getting back to us.  You worked fast with texting and of course you always kept us to date via email on every single showing and the story behind each potential buyer. Then when it finally came to the buyer getting a mortgage you helped us feel calm and at ease with the process and you truly made sure the communication was good between all parties. We will definitely recommend you to others and we feel as though we not only met a realtor but now we have another friend in Miami.  thank you

A. and C. Montalenti

After an unsuccessful and frustrating attempt to sell my home "by owner" and enduring the sales pitches of several agents vying for my listing, I came upon an on-line article so passionately written that convinced me Ines Hegedus-Garcia was the one for me.  And I was right!  Ines is so well prepared and professional in conveying reasonable expectations and implementing plans to achieve the best possible results.  She expertly and patiently guided me through the process from a seller’s perspective, mobilized her contacts and related professionals, and personally conducted numerous showings of my home—all without disrupting my life and routine.  As a direct result of Ines’ efforts, I had an extremely attractive offer within a week of her involvement and closed within two months.Ines advises, consults, protects and defends her clients, ethically and effortlessly guiding them toward the mutually intended and agreed upon goal.  She always was prompt, kept me apprised of every detail and even revived the contract that ultimately closed when it (and I) seemed to be falling apart.  She was with me—literally by my side—from the time I signed the listing agreement through the time I signed the closing documents.  And she remains with me still, following up and ensuring client satisfaction. I have never met another agent like Ines.  I have and will continue to endorse her, something I rarely, if ever, feel comfortable doing.  But when one meets someone as professional, personal and honest as Ines Hegedus-Garcia, it would be a disservice not to share her talents with others who need such a force during a very stressful and life-changing experience.  I am not exaggerating when I say that I truly could not have done it without her.

B. Arco

When it comes to localized knowledge, insight and accessibility related to what it feels like to live in Miami, there simply is no-one better than Ines. I've had the pleasure of knowing Ines for almost 5 years, and in that time I've seen her completely lock up marketing knowledge for her market on and offline, grow her business in a dynamic and exciting way, and essentially be the go-to person for any question I might have about life in Miami. She's affable, creative, and most importantly, fun to work with. Responsive to an admirable level, Ines is always the example I point to when training agents at Corcoran as to where the online marketing bar is, who to follow, and most importantly, who to aspire to

Matthew Shadbolt- Director of Interactive Product & Marketing at The Corcoran Group, New York City

I would like to thank you for all your hard work, perseverance and professionalism over the years. I appreciate your handling of my rentals and sales, despite the many challenges - I could not have asked for a more committed and honest broker.  I will highly recommend you.

N. Ameen

Purchasing a home can be one of the most complicated and stressful ventures of your life. There are so many little details that come into play, many of which you may or may not be prepared for. You really don't know until you begin your search for a home. Luckily for us, a friend had recommended that we contact Ines Hegedus-Garcia when we were ready to buy a home. So when the time came, we gave Ines a call and I can honestly say that it was the best decision that we could have made. Ines was everything that you could hope for in a realtor. She helped us approach the process at our own speed and took the time to answer any questions that we had. In addition to having a vast knowledge of available homes and their neighboring areas, Ines also had an extensive understanding of architecture and design. Hence, we were able to narrow down our search to homes that would truly fit us. Ines was by our side every step of the way and it was because of this, that we were able to buy our home with confidence. Now my wife and I have a beautiful home that will serve as the foundation of our future together. Ines Hegedus-Garcia is much more than a realtor. She is a friend that you can trust in making one of the most important decisions of your life. I can't say enough about her and I have no doubt that you will feel the same way.

J&D Velasquez

Ines Hegedus-Garcia is like a force of nature! After a false start with a realtor who was, in truth, a nice guy, I can't tell you how much we felt like we had hit the jackpot after Ines agreed to become our Buyer's Agent. Knowlegeable, motivated, personable, shrewd, funny, passionate about mid-century modern MiMO architecture, tech savvy, and with superb communication skills (something that, I feel, reveals a lot about a person's attentiveness). There were so many times when I would say, "Wait 'til you SEE what Ines forwarded today!" You could not want a better ally. We were high-fiving over our good fortune. And talk about integrity. An agent's commission is a direct percentage of the sale price. We were honest with Ines about the fact that, to us, the house we wanted would be worth $30,000 above its asking price. By the end, she had negotiated a price $10,000 LOWER than the asking price. Something else worth thinking about is the fact that the Seller's Agent was from the same agency as Ines and Rick. It would be logical to worry about a conflict of interest; after all, what's good for the Seller would be good for the agency and literally good for both agents. But Ines was relentless in looking our for our interest, challenging the Sellers on many things where she could have chosen not to bother and we would never have known the difference. We certainly knew from our communications that she was arranging, smoothing, and negotiating tons of things to make the deal happen. But I was impressed, also, by several occasions where we found out, in some oblique way, about other things she had going on (for our sake) above-and-beyond what we knew from the email communications with the Sellers and their Agent. I had several conversations with or emails from people (involved in the transaction in some peripheral way) that just confirmed what we already felt. People in the business who went out of their way to let us know that they found Ines' engagement and professionalism exceptional. In their various ways they were saying, "I deal with home sales every day and you should know: you guys are very very lucky to have this woman in your corner." Is it an advantage that with Rick and Ines you get top-notch realtors AND the benefit of their background (as an accountant and an architect, respectively)? Well, YEAH. You bet it is. How they have time to maintain their amazing web resource in addition to everything else I don't know! Miamism.com is tremendously helpful (and fun) if you are investigating the Miami market. I know that Ines and Rick service a mix of properties. I can honestly say that, although ours was a mid-priced home, we neer felt like less than million dollar clients. Wendy & Nicola

Ines worked with us for more than 9 months as we researched the Miami condo market and after initially considering a purchase ended up with a modest rental. Despite this change in plans, Ines was always immediately responsive, connected to the latest information in the market, and knowledgeable about all the players. In the end, after months of look and see - we saw the unit we wanted and the numbers were right. WIthin minutes, not days, documents were shuttling back and forth by email and we were able to negotiate and secure our lease with our iphones sitting at lunch! We would highly recommend Ines to anyone looking for a savvy, responsive and honest partner in the Miami real estate puzzle.

Kevin Sprague and Heather Rose

My name is Karen and I am originally from Miami Shores Fla, and now live in Alabama. While home visiting my mother in law I noticed that my Grandparents house was for sale and contacted Ines for information. It was within days that she responded with pictures for me and information knowing that I was not going to buy, just wanted to see it again. I knew who to contact when my mother in law's health was getting bad to list her house. She suffers from Alzheimer's and worked with me long distance and doing everything that I asked of them. They took care of her and made sure that no one showed the house without them being there to help. They understood my situation and did a fantastic job when it came to the closing. I wish all realtors were like them. Since my mother in law's moving up with us they still ask about her, so we have made new friends with this transaction. They are a wonderful team and would love to do more business with them.

Karen Shekels

My experience with Rick Garcia has been nothing short of extraordinary when it came to my real estate needs in both the management and sales arenas..  The assignments were varied in nature and project types, as well as the problems associated with them.  Rick tackled all of them with a determination of solving the problems, while keeping his focus on the closing of the transaction.   I would not hesitate to use Rick for any future assignments regarding any product type or transaction.

Paul Kratzer CCIM, CPM - U.S. Bank-Special Assets Group

Danny and I would like to thank you so much for all your hard work and wonderful advice during this process. Being first time buyers, we had quite a bit to learn and you were always so patient with us and answered all our questions. The contacts you gave us were always spot on in terms of what we needed and were great to work with. We knew we could trust you right from the start and felt like we've known you forever. Thank you for making this a great experience for us.

Jennifer and Danny Velasquez

I first met Ines and Rick when we were purchasing a home several years ago. We had a tough time finding a realtor who understood our needs, was responsive, and knowledgable... that was until we met the Miamism team! We worked with Rick and Ines to purchase a home a few years back and they were the first people we called when we had to sell the property. Ines worked hard to get showings, helped me strategize on offers, and was always there when I needed her -- and my house sold in this tough economy! The Miamism team will always be our go-to realtors, and we highly recommend them if you need to buy or sell your property.

Marilene Schofield

Rick and Ines were suggested to me to sell our apartment by a relative and satisfied customer.  Despite a historically difficult market, Ines worked diligently until the sale was made and the closing completed.  She took care of every detail from beginning to end.  In the sometimes shady world of real estate dealers, it was refreshing to see her honesty and professionalism at work.  Her many communications to me via email were timely, extremely helpful and reassuring as I tried to manage this process from a distance.  I give her my highest recommendation.

Dr. Howard Beaton

While interviewing various Realtors for a purchase in Dade County, there were qualities that Rick and Ines seemed to have that made them stand out from their competitors. Like some others, they were professional and knowledgeable in the local market. Their attitude and helpfulness were first class. But throughout my buying experience with them, I found in them one of the most important, intrinsic qualities that is most difficult to find today - they are truly good people. This is what sets them apart from their competition. From step one, to the final sale, you can count on them to provide honest counsel in all matters. Look no further, you have found your Realtors in Rick and Ines. These guys fricken rock!

William E. Landess, CEO - The Carriage Group

Maria and I wanted to thank you both so much for your amazing work, generosity, and our fabulous closing gift!  We LOVE our new home and the pen and ink rendering is absolutely beautiful and makes us so happy and proud ... to be featured in a manner suited for the class of homes shown on the Miami Shores Home for the Holidays Walk!! From the beginning---even as first-time buyers with a limited budget---Rick you made us feel supported and incredibly well taken care of... as if we were your only clients.  Working with you has been a truly rewarding, fun, great, and absolutely vital experience. We truly cannot thank you both enough for your professionalism, friendship, and personal care... everything from really listening and understanding what we wanted in a home, to negotiating and getting us a done deal where everybody wins, meeting up at any hour to pick-up or deliver documents, providing guidance and advice on laying-out and continuing to honor and restore our home over time, showing the house again on a Saturday evening, referring us to other solid professionals, being flexible with various hiccups along the way, putting up w/ my freak-out on our closing-day false-start, to sharing opinions and recommendations on neighborhoods/architecture/restaurants, and even standing up to the City of Miami ;-) at the drop of a hat! It's more than anyone could ask for, and I would go all-in to bet that anyone else would struggle to find anyone better anywhere else. Maria and I are happy beyond belief that we've found such a great home for us and have met such great people in you two along the way.  In the last year we've been here in Miami, it took us a while to find the right home, at the right time, with the right combination of people... we feel like it was all worth it and are finally home. Thank you again for everything along the way.

Kellen and Maria

I wanted to take a few minutes to express to you how very grateful I am to you for all you did to sell my Mother's home in Miami Shores. Your dedication, professionalism and diligence went way beyond the call of duty.   You did everything possible, in a very distressed real estate environment, to market our property and make sure it had a tremendous amount of exposure. You spent endless hours reviewing and discussing contracts with me.   No question or concern was too small for you to go over with me.   You were both very available 24/7!! Besides your real estate expertise and credentials you bring a wealth of knowledge in architecture, building, zoning etc., which was extremely valuable. Please know how very grateful I am to both of you for selling my Mom's home and making the experience such a positive one.   You are to be highly commended. I would most highly recommend you both to anyone needing a Realtor.

Pete Ryan

It is truly difficult to write a glowing testimonial for Ines and Rick. Why? Well, finding words that are strong enough without sounding clichéd, overused, or trite necessitates an unabridged dictionary. So, we'll err on the side of simplicity. They rock! From the first contact with Ines we were guided with care and compassion. The full story of our recent, successful purchase of a short sale condo in midtown Miami, while appropriate for the Halloween season upon us, is too long and harrowing to recount. However, throughout it all, Ines and Rick were there to keep us calm, encourage our patience, and close the gaps in our knowledge. For example, Ines's clearly stating right up front that 'short sales are long and tough, but if you're patient...' kept us focused and realistic. She never 'sold' anything to us, but rather let us buy. She never forced her perspective on us, but rather shared honest assessment and data for our consideration. She was professional, tireless, and real with us both face-to-face and long-distance. When tough economic reports in the news made us anxious, her insight and intelligence kept us balanced. The process took over five months...five months of little to no movement on the part of the seller's bank, but not Ines. She moved! She was our advocate and communication link while the bank thought about the short sale, misplaced paperwork, thought some more, and passed our offer from level to level, operating as if heavily sedated. The only thing that made us stay with the short sale process, other than perhaps naivete, was the realistic hope that she continued to instill in us (and the desire for warm weather in the Winter, of course.) Completing the picture, Rick offered the detail, humor, and smarts that were needed to help us get the right mechanics moving. If the bank was going to slow this down, Rick and Ines ensured that we wouldn't. So, while we're not ones to gush, in rereading what we've written above about Ines and Rick, we realize it's nearly a love letter. So be it. It's deserved. If you have any choice in the team with whom you work on your real estate search or transaction, the choice is clear and absolute: Rick and Ines. Period.

Ken De Loreto and Ritch Holben

Our firm is out of Chicago. We have clients from all over the world come to us for help looking for the ideal property in the southeast US. We are very knowledgeable about almost all of the southeast but decided a long time ago not to try and become the micro-level expert on every area. We spent a long time sifting through realtors in key markets like Miami and we have decided to refer all of our Miami business to Rick and Ines. Rick and Ines are truly fine people with strong convictions about their market and I believe having worked with hundreds of realtors across the country - Rick and Ines should be high on your list of considerations for a broker. By the way, there is nothing in it for us (yes we do get a referral fee when we fee them a client), this is straight from the heart.

Marian Schaffer/Terry Molnar The Schaffer Realty Group

Rick and Ines, After frustratingly plodding through at least 15 listings searching for a decent rental, I was directed to go through a broker by a co-worker. Being a transplanted New Yorker, I had never worked with a broker so I asked around as to what to expect. I never imagined I would find someone who could deliver on my very meticulous demands, then I came across the two rental listings posted by your company. Even prior to meeting with Rick, I was impressed with the presentation of the ads (you wouldn't believe how many ads with typos and wrong information are out there). Even thought I thought "these listings are too good to be true, there has to be a catch" I called. It turned out to be the best decision I could have possibly made. From our initial meeting to the present; Rick has gone above and beyond professional courtesy to ensure my experience was a positive one. The two listings were superlative; well priced, in a decent neighborhood and with amenities some would consider a luxury. He tirelessly worked to ensure all my paperwork was correct and submitted on time, and even came over to check up on me after I had moved in. I couldn't be happier with my new residence; it has met and risen above my expectations. Now, as Rick knows, whenever I hear of someone with real estate needs I immediately recommend Rick and Ines and will continue to do so. Thanks again, the place is wonderful!

Yahaira Cespedes

Rick and Ines were outstanding in the continuous help with selling and/or renting my house. In a very difficult market, they managed to provide the best service I have experienced. Continue your excellent work,

F. Moussallam

Dear Ines and Rick I just wanted to extend to you both how fortunate Gord and I feel to have found you. I thought it would be difficult to buy Real Estate from another country. I started out thinking I would rent, you gave me the same time and attention as a million dollar client. After just a couple of outings, I knew you would make a purchase painless. Even an outside agent expressed how impressive a team you are. You took care of every detail and then some! I also thank you for continuing to hold my hand, giving names and numbers of contacts and places...Oh and don't even get me started on your kickin website! I've been telling all my Canadian friends about you! Sincerely,

C. and G. Currie

Rick and Ines, you were simply great! You worked as hard as anyone I have ever dealt with. Every lead was pursued. You had my best interest in mind every step of the way. You guided me, counseled me and calmed me! You returned every call and called or emailed on your own to give me news and updates. Every showing of my property was given your personal attention and highest priority. Conducting business from out of state you showed me many courtesies and often took care of details I could not address from afar. I am so glad I was referred to you. Even in the midst of a very difficult real estate market you performed admirable. Thank you,

M. Davis

Rick and Ines - We congratulate you on your strong performance in 2007 and are pleased to honor you as a member of the Coldwell Banker International Sterling Society. Your dedication to customer satisfaction and truly remarkable service empower you to achieve success in todays market, and your accomplishments rank you among the top 5.7% of all Coldwell Banker NRT Sales Associates nationwhide. Your achievements are a direct result of your commitment to excellence and effective marketing skills, and we appretiate your contributions.

Clark W. Toole III - Coldwell Banker President and CFO Gus Rubio - Coldwell Banker Regional Senior Vice-President of Southeast Florida

With Rick and Ines you get two great Realtors with different perspectives and expertise for the price of one. It is good to know that you are working with true professionals, who are honest and have your best in mind, ALWAYS! Rick and Ines have been wonderful, they are patient, understanding, never wavering and questions are always answered with details and expedience. Their service is always above and beyond what one can and should expect. Selling and buying was truly a safe and comfortable experience with their guiding hand.

S. Rytteke

Working with you is a pleasure. Your never ending patience and eye for detail set you apart from experiences I have had with other agents with other companies. I feel safe in saying that if any of my friends need real estate related services, you will be highly recommended by me. Miami can be a difficult city to navigate and you make it seen effortless, this counts for a lot in my final opinion of a person. Each city has it - s own little set of rules and you always seem to be current with each and every one of them. That to me is a very strong indicator of a true professional. It has been wonderful working with you and even more rewarding making a new friend.

T. Rockwell

I couldn - t be more pleased with the professional and courteous service that you provided to us. Communication was excellent! We felt confident that you were looking after our interests in the sale of our property. Many Thanks!

L. Sanders

I wanted to personally thank you for everything you did to make the sale of our property go smoothly. You did a great job. It was a pleasure meeting you and we really appreciated all you did. If you are ever in the Atlanta area, please feel free to look us up, I will be ready to make you some Jamaican food.

B. Brown

I have been involved in several real estate deals over the past few years and therein have dealt with many real estate agents. Without question my best experience was with Rick & Ines Garcia. They standout from your typical real estate agent(s). Rick is a mortgage broker and accountant so he understood and explained the financial aspect of our deal. Ines is an architect and she helped visualize possible changes that matched our design taste. Furthermore, they did not view us (my wife and I) as clients - they thought of us as their friends. Rick & Ines went out of their way to get to know us better so they could truly understand what we were looking for within our budgetary constraints.

D. Block

Thank you for everything, and honestly in the entire transaction you were the only professional person. Please accept our deepest thanks for your help and for the basket as well.

L. Levi

We Need To Find More Customers Like Ines Hegedus-Garcia To Listen To In 2008: Ines is a wildly successful REALTOR and blogger in the Miami area. We did some property videos for her around mid-year. Little did I realize how she would get us to think completely differently about the real estate business. Her standards for a successful video were incredibly high and often laid out in excrutiating detail. My notes from our conversations are still a veritable treasure trove of REALTOR expectations for property video production. It would have been oh so easy to just nod and agree, and then go off and continue doing what we were doing. But we didnt. We listened (even to the hard messages) and our business is so much better for it. I still find myself occasionally thinking about what Ines might have to say while reviewing an edited real estate video. From use of widgets to why she loves/hates certain online products to what details should and should not be highlighted in a property video, Ines made a world of difference for us. We incorporated a bunch of technical and business process items as a result of our time spent with Ines. About half of our work items for 2008 are derived from things that Ines said that we need to make easier in order to expand our business.

Tony Grey - VidListing.com

Rick and Ines, On behalf of the Miami Shores Recreation Department, I would like to thank you for your support. Your sponsorship allows our youth an opportunity to play sports and be rewarded for their participation at the end of the season. It is because of the additional financial support from you that we are able to promote each sport throughout the community. You are making a difference in the lives of our youth and are considered our WINNER!

Miami Shores Athletic Supervisor

Rick & Ines have successfully managed Moremart, Inc., a professional building with seventeen commercial tenants, for the last 4 years. Rick and Ines have proven to be an excellent professional team offering a variety of services. They have completely automated the company resulting in a more effective and efficient system to conduct business, benefiting not only the owners of the building, but the tenants as well.Moremart, Inc. is successful today due to the efficient managing team of Rick & Ines. Moremart - s turn over rate has dramatically decreased and the quality of tenants has increased. We would certainly recommend them for any future contract involving property management.

M. Almazan / Vice-President of Moremart, Inc.


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